• Over the phone or at a branch?

    You don't have to go to the original bank. We’ll arrange for you the change of bank including your periodic payments.


    Just fill out the form to the right and select a way we can contact you:


    • Do you want an appointment at a branch?

    In the form, select the contact from your nearest branch. We’ll contact you within 2 days and arrange a meeting on a date that will suit you.


    • Don't want to go anywhere?

    In the form, select the contact from the Customer service. We’ll fill the Bank Change Request together over the phone. A courier will then bring the document for you to sign anywhere you want.


    • Switch your account from mobile app

      You can easily fill the form in the mobile app Equa bank. Tap on a tab with your name, choose Account switch and we will guide you step by step. 


      • You’ll have everything the same as you did with the old account.

        We’ll arrange flawless transfer of money, standing orders and direct debit authorisation. 


        At your request we can arrange for you:


        • transfer of standing orders, direct debit, SIPO payments
        • closing the original bank account and transferring the remaining balance
        • informing the employer and collection companies of the new account number
      • You only need 2 documents

        We’ll arrange everything else for you.


        To transfer your original bank account, please prepare:


        •  an ID card
        •  an account statement from the original bank


        • Why is change of bank simple?

          This is a standard procedure between banks – you have nothing to solve.


          Transferring and account to another bank is simple and fast thanks to the Banking activity standards issued by the Czech Banking Association. Further information about the change of the payment account, see the section Document Centre/Information on changing payment account.