• Why use your mobile phone to pay in stores?

    You have your mobile phone on hand almost all the time. When you go out to lunch with co-workers, you don’t have to take your wallet along or fish it out of your purse or backpack.


    Just a few seconds after you add your Equa bank payment card to your Apple Wallet, you can go to the nearest store and see how easy it is to pay with your mobile phone.

  • I have an iOS device and I want to use Apple Pay

    TIP: Did you know that newly you could add the card to Apple Wallet from our mobile app immediately upon opening an account, without having to wait for your card to reach your mailbox?


    Add your card in 3 simple steps:

    • Open the detail of the card on the tab with your name.
    • Click on the Apple Wallet button.
    • Confirm adding of your card.

    Start shopping in brick-and-mortar shops immediately upon opening a current account up to the amount of your daily limit of CZK 50,000.


    Should you wish to add your card directly through Apple Wallet, wait for your card to be delivered by mail and check the simple video tutorial, on how you can add your card in Apple Wallet.

  • How to pay in stores with Apple Pay

    I have Touch ID:

    1. Get your iPhone ready and unlock your phone using Touch ID.

    2. Hold your phone over the contactless terminal in a store.

    3. Wait until you see Done and a checkmark on the display.


    I have Face ID:

    1. Get your iPhone ready and click the side button two times and unlock your phone.

    2. Hold your phone over the contactless terminal in a store.

    3. Wait until you see Done and a checkmark on the display.


    And for purchases over CZK 500 you don’t even have to enter a PIN like you do with normal card payments. Pay quickly and securely.

  • Frequently Asked Questions

    Do you have other questions about paying with your mobile phone? You might find your question and the answer below.


    What devices does Apply Pay work on?


    Apple Pay works on these phones: iPhone Xs, iPhone Xs Max, iPhone Xr, iPhone X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone 6/6 Plus, iPhone 6S/6S Plus, iPhone SE; tablets: iPad (6th and 5th generation), iPad Pro, iPad Air 2, iPad mini 4 and iPad mini 3; Apple Watch and also Mac models 2012 and later that are connected to an iPhone or Apple Watch.


    How much does the Apple Pay service cost?


    The Apple Pay service costs you exactly CZK 0. We provide this service to you free of charge.


    Do I need to be connected to the Internet or have a phone signal when I’m paying?


    You don’t need the Internet for contactless payments or to withdraw cash. As soon as you add your card to Apple Pay, you can use it for payments without a connection. Of course you will need an Internet connection to make online payments.


    Can I use Apple Pay for online payments?


    Yes, if the given Internet shop takes Apple Pay. In payment selection, tap Buy with Apple Pay and confirm the payment on your mobile phone with a fingerprint or Face ID. Your phone has to be connected to the Internet.


    How can I turn off the payment confirmations that Apple sends me?


    In Wallet, choose the card and tap the button (three dots) in the upper right corner. This takes you to Card details, go to the Transactions tab, and turn off Notifications there.

    Or in Settings on your phone, go to the Wallet app and Apple Pay and select your card. This takes you to Card details, go to the Transactions tab, and turn off Notifications there.


    What should I do if my device is lost or stolen?

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    To use Apple Pay, you need to authorize each card with Touch ID, Face ID or your passcode. To remove the card from the lost/stolen device contact our customer service line +420 222 010 222 or visit your Apple ID account page. For more information click here.

    If the card is lost or stolen, block it immediately in your internet banking, mobile application or call our customer service on +420 222 010 222. Once the card is blocked, it is not possible to use it for payment with mobile phone.